Man and Van Swiss Cottage Accessibility Statement

Man and Van Swiss Cottage is committed to making our services and our website accessible and usable for everyone, including disabled customers, carers, and people using assistive technologies. This Accessibility Statement explains the steps we are taking to improve accessibility and how you can contact us if you experience any barriers when using our services in the Swiss Cottage area.

Our Accessibility Commitment

We aim to align our website and digital content with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines provide a recognised framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our goal is that people in the Swiss Cottage area seeking accessible Man and Van services can find, understand, and use our information without unnecessary difficulty, whether visiting our site on a desktop, laptop, tablet, or mobile device.

Measures to Support Digital Accessibility

To support accessibility across our Man and Van Swiss Cottage website, we are working to:

Use clear, consistent headings and text structure so that pages are easy to navigate and understand.

Provide meaningful page titles that describe the purpose of each page, including pages about accessible Man and Van Swiss Cottage services.

Use a logical reading order so that content flows in a sensible way when using a screen reader or keyboard-only navigation.

Maintain sufficient colour contrast between text and background to aid readability for users with low vision or colour blindness.

Avoid relying only on colour or visuals to convey meaning, ensuring that important information is also presented in text.

Screen Reader Compatibility

Our intention is that key pages relating to Man and Van Swiss Cottage are compatible with modern screen readers and assistive technologies. We aim to:

Use descriptive headings and subheadings so screen reader users can understand the structure of each page.

Write link text and call to action text that clearly describe where an action will lead or what it will do.

Provide clear labels for interactive elements, where present, so screen reader users know what each control does.

Improve alternative text for important images where they convey essential information about our Man and Van Swiss Cottage area services.

Keyboard Navigation

We are working to ensure that the Man and Van Swiss Cottage website can be navigated effectively using only a keyboard. This supports users who cannot use a mouse or touch device. You should be able to:

Move through interactive elements in a logical tab order.

See a visible focus indicator around links and controls when tabbing through the page.

Use standard keyboard commands to operate forms and other interactive features where present.

If you encounter any difficulty reaching information about our services in the Swiss Cottage area using only a keyboard, you can contact us to request help or alternative formats.

Ongoing Improvements

We recognise that accessibility is an ongoing process, and we are continually looking for ways to improve the experience for everyone. As we update our content for Man and Van Swiss Cottage services, we aim to apply accessibility best practices, review new features for potential barriers, and refine our approach based on feedback from users.

Feedback and Accessibility Requests

If you experience any accessibility issues when using our website, or if any part of the Man and Van Swiss Cottage content is difficult for you to access, we encourage you to contact us. You can describe the page you were using, the nature of the accessibility problem, and the type of assistive technology, browser, or device you were using. This helps us investigate and address the issue more effectively.

You can also contact us to request information in a more accessible format. Examples might include larger print, simpler language, or different digital formats. We will consider your request and aim to respond within a reasonable time.

Accessibility for Man and Van Swiss Cottage Customers

Our commitment to accessibility extends beyond our website to the way we provide our Man and Van services in the Swiss Cottage area. Where possible, we will take your individual access needs into account when arranging collections, deliveries, or moves. If you have specific requirements related to mobility, communication, or any other accessibility need, please let us know when you contact us so we can consider appropriate adjustments.

We value feedback from all customers and visitors and use it as an important part of continually improving the accessibility and inclusivity of Man and Van Swiss Cottage services.